Shipping & delivery
How much does shipping cost?
All orders ship express in discreet packaging with tracking. We email a tracking link as soon as your package is handed to the carrier. You can also check status here:. Track your order. International shipping is not available at this time. Shipping
How do I track my order?
No shipping email after 2 business days or no movement for 48 hours after the first scan? Email us at [email protected] with your order number.
What is your shipping policy?
Where we ship: Seedbank currently ships express to the continental United States only (no international shipping at this time). Heads-up: Delivery time can vary with carrier volume, weather, and holidays. Shipping charges (if any) are calculated and
Do you ship worldwide?
Seedbank ships within the United States. We do not ship internationally or to U.S. territories/APO/FPO/DPO addresses at this time. You’ll receive a shipping email with your tracking number when your order ships. You can also check status here:. Track
Do you offer expedited shipping?
All Seedbank orders ship expedited within the United States. When your order ships, you’ll receive a shipping email with your tracking number. You can also check status here:. Track your order. Note: Tracking may show “Label created” until the carrie
My order was marked delivered but it’s not here.
If no one was home at the time of delivery, the carrier will usually leave your package in a safe location. Use your tracking number to check the latest scan and delivery notes:. Track your order. After checking the steps above, email us with your or
How long does delivery take?
All Seedbank orders ship expedited. Most orders are processed and leave our warehouse in 1–2 business days after purchase, and generally arrive within 3–5 business days from the time you place your order. Remote areas: Some addresses in the United St
Do you offer free shipping?
We do not ship internationally or to U.S. territories/APO/FPO/DPO at this time. Heads-up: shipping costs and eligibility are shown at checkout before you place your order.
Where are orders shipped from
Seedbank fulfills U.S. orders from our facilities in Florida and California. As soon as your package is handed to the carrier, we email a tracking link. You can also check status here:. Track your order. Shipping is available within the United States
What carriers do you use
All Seedbank orders ship express with tracking. We use major U.S. carriers (Mostly USPS, some UPS and FedEx) and select the service that delivers the fastest and most reliable route to your address. Orders are often processed the same day and typical
Can I ship to a PO Box or APO/FPO?
Tip: For PO Boxes, including a phone number helps the carrier if they need to reach you.
Do you ship to Alaska and Hawaii
Yes. We ship express to Alaska and Hawaii. A small surcharge applies and transit can take a little longer than the contiguous U.S. We fulfill from Florida and California and route your order for the quickest, most reliable delivery.
Can I change my shipping address after ordering?
Address changes are possible only before processing. Orders move quickly—often the same day—so contact us immediately. Request an address change. Include your order number, the full corrected address, and a phone number so we can act fast.
My tracking is not updating
It’s common to see “Label created” until the carrier performs the first scan. Tracking usually updates within 12–24 hours after handoff. Open tracking. Orders are often processed the same day and typically ship within 1–2 business days. Remote areas
My package says delivered but I cannot find it
Packages can be marked “Delivered” up to 24–48 hours before they actually arrive. Open tracking. Tip: Turn on delivery alerts in the carrier app after tracking is live.
What if delivery is attempted and I missed it
If an attempt was made when no one was available, the carrier will usually re-attempt delivery on the next business day or hold the package at a nearby facility. Need help coordinating a pickup or re-delivery. Email [email protected] with your ord
Discreet packaging details
You’ll receive a shipping email with your tracking link as soon as the carrier scans the package.
Signature required or special delivery instructions
Most Seedbank shipments do not require a signature. If your address has delivery concerns, you can add preferences directly with the carrier once tracking is active. We cannot add custom notes to the shipping label itself. Use the carrier tools linke
Split shipments and back-ordered items
To get items to you faster, we may ship your order in multiple packages from our different shipping facilities. You’ll receive a shipping email for every package as soon as each one is scanned by the carrier.
Address validation and formatting tips
Contact us immediately. Address changes are only possible before processing and label creation. Accurate addresses reduce mis-sorts, returns, and delivery delays.
What happens if my package is returned to sender
Packages can be returned to us for reasons like an incorrect address, unclaimed hold, or multiple missed delivery attempts. Contact support. To avoid RTS, double-check apartment/unit details and ensure someone can receive the package.
Weather or holiday delays
Severe weather and peak holiday volume can slow carrier networks. Your order will still move as quickly as the route allows. Processing at Seedbank is fast—orders are often processed the same day and typically ship within 1–2 business days. Delays be
Can I schedule delivery or hold at a carrier location
Yes—once you have tracking, most carriers let you schedule delivery or hold a package for pickup at a local facility. Open tracking. We can’t pre-schedule delivery at checkout, but carrier tools make it easy once your package is in their network.
Lost or damaged in transit
We want every order to arrive in perfect condition. If your package is lost or an item is damaged, contact us within 7 days of delivery (or expected delivery for a lost parcel). Report an issue. We’ll review and work with you on a resolution. General