Home

Checkout

Track My Order

My Account

Support

Seedbank

<section><style>
    .sb-track-wrap{max-width:760px}
    .sb-h1{font-size:1.6rem; margin:0 0 8px}
    .sb-steps{list-style:none; margin:16px 0; padding:0}
    .sb-steps li{display:flex; gap:10px; margin:8px 0}
    .sb-step-ico{width:28px; height:28px; border-radius:999px; background:#f6fff2; border:1px solid #cfeab7; display:inline-flex; align-items:center; justify-content:center; font-weight:700; color:#2b6b06}
    .sb-btn{display:inline-block; padding:12px 18px; border-radius:10px; background:#4eac0b; color:#fff; text-decoration:none; font-weight:700; margin:10px 0 16px}
    .sb-note{border-left:4px solid #4eac0b; background:#f6fff2; padding:12px 14px; border-radius:8px; margin:14px 0}
    .sb-meta{color:#6b7280; font-size:.92rem}
  </style><div class="sb-track-wrap"><h2 class="sb-h1" id="track-your-order">Track your order</h2><a class="sb-btn" href="https://seedbank.aftership.com/" target="_blank" rel="noopener">Open tracking page</a><ul class="sb-steps"><li><span class="sb-step-ico">1</span><div><strong>Order confirmation:</strong> Right after checkout we email your order details.</div></li><li><span class="sb-step-ico">2</span><div><strong>Shipping email:</strong> Most orders ship in <strong>1&#x2013;2 business days</strong>. When handed to the carrier, you&#x2019;ll get a shipping email with your tracking link.</div></li><li><span class="sb-step-ico">3</span><div><strong>Track anytime:</strong> Click the link in your email or use our tracking page above.</div></li></ul><div class="sb-note"><strong>Heads-up:</strong> Tracking may show &#x201C;Label created&#x201D; until the first carrier scan. Updates usually appear within <strong>12&#x2013;24 hours</strong> (longer on weekends/holidays).</div><p class="sb-meta">No shipping email after <strong>2 business days</strong> or no movement for <strong>48 hours</strong> after the first scan? Email us at <a href="mailto:support@seedbank.com">support@seedbank.com</a> with your order number.</p><a class="sb-btn" href="https://seedbank.aftership.com/" target="_blank" rel="noopener">Track your order</a></div></section>

No shipping email after 2 business days or no movement for 48 hours after the first scan? Email us at support@seedbank.com with your order number.

How do I track my order?

Shipping & delivery

Can I edit or add anything to my order?

How do I cancel my order?

Where is my order?

I did not get my order or shipping email

Update my shipping address after ordering

Change my payment method after checkout

Apply a discount code at checkout

Order shows delivered but I cannot find the package

Can i get an invoice or receipt?

Create or activate my Seedbank account

Reset my password

Link a guest order to my account

Duplicate or multiple charges on my statement

Wrong or missing item in my order

Edit items or quantities in an open order

Update saved addresses and account details

Request a cancellation

Orders & account

How much does shipping cost?

What is your shipping policy?

Do you ship worldwide?

Do you offer expedited shipping?

My order was marked delivered but it’s not here.

How long does delivery take?

Do you offer free shipping?

Where are orders shipped from

What carriers do you use

Can I ship to a PO Box or APO/FPO?

Do you ship to Alaska and Hawaii

Can I change my shipping address after ordering?

My tracking is not updating

My package says delivered but I cannot find it

What if delivery is attempted and I missed it

Discreet packaging details

Signature required or special delivery instructions

Split shipments and back-ordered items

Address validation and formatting tips

What happens if my package is returned to sender

Weather or holiday delays

Can I schedule delivery or hold at a carrier location

Lost or damaged in transit

Which payment methods are accepted?

How to pay with ACH bank transfer

Payment problems and declines

How to pay with Bitcoin

Is paying on Seedbank safe

Which currency is used to process payments

What name will appear on my credit card or bank statement

Payments & billing

What’s your return policy?

What do I do if I receive the wrong item in my order?

Do you offer refunds or exchanges?

What if my package gets lost or arrives damaged?

How do I start a return?

What do I do if my item(s) arrives damaged?

Returns, refunds & replacements

What is the best way to germinate cannabis seeds?

Should I soak my seeds in water?

How fresh are your seeds?

How long can cannabis seeds be stored?

My seeds didn’t germinate, what should I do?

Germination & cultivation basics

Feminized, regular, and autoflower seeds: what is the difference?

Indica, sativa, and hybrid: how to choose a strain

THC and CBD explained

Photoperiod vs autoflower growing basics

Beginner-friendly strains: what to look for

How long can cannabis seeds be stored

Strain selection & product information

Wholesale program overview

How to place a wholesale order

Join the Seedbank affiliate program

Partnerships and collaborations

Wholesale, affiliates & partnerships

I'm having trouble logging in

How do I apply promo/discount codes?

Support & troubleshooting

Returns and refunds policy (summary)

Privacy policy (how we handle your data)

Legal, buyer responsibility, and age requirements

Cancellation policy

Cookies and tracking preferences

Policies & legal

Company & contact

Track your order

How do I track my order?Updated 2 months ago

Track your order