Home

Checkout

Track My Order

My Account

Support

Seedbank

<section><style>
    .sb-wrap{max-width:760px}
    .sb-h{font-size:1.4rem;margin:0 0 8px}
    .sb-list{padding-left:18px;margin:8px 0 0}
    .sb-note{border-left:4px solid #4eac0b;background:#f6fff2;padding:12px 14px;border-radius:8px;margin:14px 0}
    .sb-btn{display:inline-block;padding:10px 14px;border-radius:8px;background:#4eac0b;color:#fff;text-decoration:none;font-weight:600}
    .sb-meta{color:#6b7280;font-size:.92rem}
  </style><div class="sb-wrap"><h3 id="manage-your-profile">Manage your profile</h3><ol class="sb-list"><li>Sign in to <a href="/my-account/">My Account</a>.</li><li>Open <strong>Addresses</strong> to edit your billing and shipping info.</li><li>Set a <strong>default</strong> billing and shipping address for future orders.</li><li>Update your name, phone, and email under&#xA0;<strong>Account details</strong>.<br><br></li></ol><div class="sb-note"><strong>For an order you just placed</strong><p>Changing your saved address here will not update an order that is already processing. If you need to correct the address on a recent order, contact us immediately with the order number and the full corrected address.</p></div><p><br><a class="sb-btn" href="mailto:support@seedbank.com?subject=Address%20correction%20request&amp;body=Order%20%23%3A%20_____%0D%0ANew%20full%20address%3A%20_____%0D%0APhone%3A%20_____">Request an address correction</a></p><p class="sb-meta"><br>For security, we may ask to verify ownership of the account before making changes.</p></div></section>

Changing your saved address here will not update an order that is already processing. If you need to correct the address on a recent order, contact us immediately with the order number and the full corrected address. Request an address correction. Fo

Update saved addresses and account details

Orders & account

Can I edit or add anything to my order?

How do I cancel my order?

Where is my order?

I did not get my order or shipping email

Update my shipping address after ordering

Change my payment method after checkout

Apply a discount code at checkout

Order shows delivered but I cannot find the package

Can i get an invoice or receipt?

Create or activate my Seedbank account

Reset my password

Link a guest order to my account

Duplicate or multiple charges on my statement

Wrong or missing item in my order

Edit items or quantities in an open order

Request a cancellation

How much does shipping cost?

How do I track my order?

What is your shipping policy?

Do you ship worldwide?

Do you offer expedited shipping?

My order was marked delivered but it’s not here.

How long does delivery take?

Do you offer free shipping?

Where are orders shipped from

What carriers do you use

Can I ship to a PO Box or APO/FPO?

Do you ship to Alaska and Hawaii

Can I change my shipping address after ordering?

My tracking is not updating

My package says delivered but I cannot find it

What if delivery is attempted and I missed it

Discreet packaging details

Signature required or special delivery instructions

Split shipments and back-ordered items

Address validation and formatting tips

What happens if my package is returned to sender

Weather or holiday delays

Can I schedule delivery or hold at a carrier location

Lost or damaged in transit

Shipping & delivery

Which payment methods are accepted?

How to pay with ACH bank transfer

Payment problems and declines

How to pay with Bitcoin

Is paying on Seedbank safe

Which currency is used to process payments

What name will appear on my credit card or bank statement

Payments & billing

What’s your return policy?

What do I do if I receive the wrong item in my order?

Do you offer refunds or exchanges?

What if my package gets lost or arrives damaged?

How do I start a return?

What do I do if my item(s) arrives damaged?

Returns, refunds & replacements

What is the best way to germinate cannabis seeds?

Should I soak my seeds in water?

How fresh are your seeds?

How long can cannabis seeds be stored?

My seeds didn’t germinate, what should I do?

Germination & cultivation basics

Feminized, regular, and autoflower seeds: what is the difference?

Indica, sativa, and hybrid: how to choose a strain

THC and CBD explained

Photoperiod vs autoflower growing basics

Beginner-friendly strains: what to look for

How long can cannabis seeds be stored

Strain selection & product information

Wholesale program overview

How to place a wholesale order

Join the Seedbank affiliate program

Partnerships and collaborations

Wholesale, affiliates & partnerships

I'm having trouble logging in

How do I apply promo/discount codes?

Support & troubleshooting

Returns and refunds policy (summary)

Privacy policy (how we handle your data)

Legal, buyer responsibility, and age requirements

Cancellation policy

Cookies and tracking preferences

Policies & legal

Company & contact

Manage your profile

Update saved addresses and account detailsUpdated 2 months ago

Manage your profile