I'm having trouble logging inUpdated 3 months ago
I’m having trouble logging in – Seedbank Help
I’m having trouble logging in
If you can’t sign in to your Seedbank account, follow the steps below. Most login issues are solved in a minute or two.
Quick fixes (start here)
- Confirm you have an account on this site. If you’ve never created one, set it up first.
- Activate your account. New accounts require a one-time email activation before you can log in.
- Reset your password if you’re getting “invalid password” or you’re unsure.
Didn’t get the email? Check spam/junk and Promotions tabs. Add [email protected] to your contacts, then click Resend activation email.
If you’re still stuck
I see “No account found”
You may have checked out as a guest previously. Click Create account using the same email you used at checkout to link past orders automatically.
I never received an activation email
Use Resend activation email. If you use Apple “Hide My Email” or a forwarding alias, sign in with that exact address.
Password reset isn’t working
- Make sure you’re resetting for the correct email address (no typos).
- Open the newest reset email—older links expire after use.
- Try a private/incognito window to avoid autofill issues.
Two different sites?
Double-check you’re logging in at the correct Seedbank site. Bookmarks to our old portal can cause “user not found” errors.
Still need help?
Reach out and we’ll get you in:
Response time: within 1 business day.