Order shows delivered but I cannot find the packageUpdated 2 months ago
Start with these checks
- Look in common safe places around your home and mailbox.
- Ask household members, neighbors, or building staff.
- Review the tracking page for Delivered to notes or a photo.
Carriers sometimes mark a package delivered a little early. Updates can appear within 24 to 48 hours.
Still cannot locate it
- Contact the carrier with your tracking number and request a trace.
- Email [email protected] with your order number and the results of the trace. We will help from there.